Deciding to Change Providers
There will be problems such as poor service or downtimes that may help you consider changing ISPs. It is only normal since why should you pay for something that you are not satisfied with?
There are a lot of ISPs in your area. But the question is which one. Price should not be a basis. You should check out based on word of mouth and preference of majority of your population to make a decision.
Connection to the web is important. But consistency and good quality is equally important. Make sure you study your options thoroughly.